Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to scoopstarssd.com and Scoop Stars and governs data collection and usage. By using the Scoop Stars website, you consent to the data practices described in this statement.

Collection of Your Personal Information

Scoop Stars may collect the following information to better provide you with our services:

  • First and Last Name

  • Mailing & Physical Address

  • Email Address

  • Phone Number

  • Home details (e.g., gate locations, areas to be cleaned)

  • Pet information (names, birthdays)

If you purchase our services, we also collect:

  • Billing and credit card information

We may also gather anonymous demographic data, such as:

  • Age

  • Gender

  • Household Income

  • Location

We do not collect any personal info unless voluntarily provided. You may need to submit personal information when:

  • Registering for an account

  • Entering a giveaway or promo

  • Signing up for third-party offers

  • Sending an email

  • Submitting payment details

Use of Your Personal Information

We use your data to:

  • Deliver the services you request

  • Provide updates and promotions

  • Improve and personalize your experience

Sharing Information with Third Parties

We do not sell or rent customer data.

We may share info with trusted partners for:

  • Statistical analysis

  • Email or postal communication

  • Customer support

  • Deliveries

All partners are required to keep your information confidential.

We may also disclose your info if:

  • Required by law

  • Necessary to protect Scoop Stars, users, or the public

  • Used in advertising or analytics platforms (e.g., Google, Meta)

  • Used in customer feedback surveys

Opt-Out of Disclosure to Third Parties

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Know what personal data we’ve disclosed

  • Opt out of future disclosures

To opt out, email: support@scoopstarssd.com

Tracking User Behavior

We may track pages visited to:

  • Understand service popularity

  • Deliver targeted content or ads

Automatically Collected Information

We may automatically collect:

  • IP Address

  • Browser type

  • Domain names

  • Access times

  • Referring websites

This data helps us maintain and improve our services.

Use of Cookies

Cookies may be used to:

  • Personalize your experience

  • Save time when revisiting our site

  • Store billing/shipping info

  • Improve features based on preferences

You can choose to accept or decline cookies in your browser settings.

Links to Other Websites

Our site may link to external sites. We are not responsible for their privacy practices. We encourage users to read the privacy statements of any other websites they visit.

Security of Your Personal Information

We protect your information using:

  • SSL Protocol for encrypted transmissions

While we work to safeguard your data, no internet transmission is 100% secure. You acknowledge the limitations of internet security.

Right to Deletion

Upon verified request, we will:

  • Delete your personal information

  • Direct service providers to do the same

We may decline deletion requests if the data is needed to:

  • Complete a transaction

  • Detect or prevent fraud

  • Fix service errors

  • Comply with legal obligations

  • Conduct research

  • Fulfill a contract

  • Exercise free speech or legal rights

Children Under Thirteen

We do not knowingly collect data from children under 13. If you're under 13, please ask a parent or guardian for permission before using our site.

Opt-Out & Unsubscribe

You may opt out of communications by:

  • Email: support@scoopstarssd.com

  • Phone: 619.352.0114

  • Replying “STOP” to SMS messages

Email Communications

You may receive:

  • Announcements

  • Promotions

  • Alerts

  • Confirmations

  • Surveys

To unsubscribe, click the "Unsubscribe" link in any marketing email.

SMS/Text Communications

By requesting a quote, you agree to receive SMS messages from us. These may include:

  • Promotions

  • Reminders

  • Surveys

You can opt out at any time by replying "STOP" or emailing support@scoopstarssd.com.

External Data Storage

Your data may be stored on secure third-party hosting servers we contract with.

Changes to this Statement

We may update this Privacy Policy. Continued use of the site means you accept these changes. We’ll notify you by:

  • Email (if applicable)

  • Posting the update on our website

Contact Information

Scoop Stars
Email: support@scoopstarssd.com
Phone: 619.352.0114

Effective as of April 16, 2025